Have some questions about the screen-printing process? If so, you’ve come to the right place! Our FAQ page should be able to point you in the right direction.

CAN I SUBMIT MY OWN ARTWORK?  WHAT ARE THE ART REQUIREMENTS?

Of course! The print is only as good as the type of file! There are some things to keep in mind when creating artwork for Direct to Garment Printing. Please visit our SUBMITTING ARTWORK page for more info!

WHAT ARE YOUR MINIMUM PRINT RUNS?

DTG – No minimums.

CAN I MIX T-SHIRT SIZES AND COLORS?

Yes!

HOW MANY COLORS CAN YOU PRINT?

Our DTG Printer offers full color and resolution.

DO YOU PRINT SAMPLES?

We do not print samples. We are happy to offer all of our clients a press check, or a photo approval. If you are looking to print a single item, we offer direct to garment printing at a minimal cost.

WILL YOU PRINT ON APPAREL THAT I SUPPLY (CONTRACT PRINTING)?

Of course. This is considered “contract printing.” For more info and our contract printing price list, please contact us for a custom quote.

DO YOU SHIP ORDERS/DELIVER OR CAN I PICK UP MY ORDER?

We prefer to ship via UPS for domestic deliveries, and Cargomatic for our local deliveries and freight. Our HQ is open from 9am-5pm for any local pick-ups!  We can also drop-ship apparel to any location nationwide. (US Only)

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check, MasterCard, Visa, American Express, and Discover. Please note that all credit card transactions over $250.00 come with a 3.5% processing fee.

DO I NEED TO PUT DOWN A DEPOSIT TO START AN ORDER?

Yes. All orders require a 50% deposit in order to begin. 50% is required upon completion and pick-up.

I NEED MY ORDER ASAP! IS THERE A RUSH ORDER OPTION?

We are happy to accommodate all orders. Rush orders are always an option, however they come with an added cost.

• 6-9 business day turnaround: 15% added to overall order costs
• 5 business day turnaround: 25% added to overall order costs
• 4 business day turnaround: 35% added to overall order costs
• 3 business day turnaround: 45% added to overall order costs
• 2 business day turnaround: 60% added to overall order costs
• 1 business day turnaround: Direct to Garment option only

DO YOU OFFER BRAND AND APPAREL CONSULTATIONS?

100% YES! Whether you are a new brand, established business, or a touring band/artist, we can help you find the apparel and price point that works for your budget and timeline. We will walk each customer through the ordering process and advise based on our years of expertise.

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